Frequently Asked Questions

 

  • We are a hybrid clinic, meaning that we are only credentialed with specific insurance plans. We are credentialed with Medicare, which allows us to directly bill Medicare and secondary insurances.

    Other than Medicare, we are a direct pay (out-of-network) clinic, meaning that we do not have any direct contracts with the big private insurance corporations. All of our doctors make decisions based on what is best for the patient that came to see them. They are not limited to what an insurance company says that they can or cannot bill for. We are committed to providing the highest possible care for each individual patient.

    You can certainly use your out of network insurance benefits. You can also use your health savings account (HSA) or flex spending account (FSA). While we do collect our fees directly from our non-Medicare clients, we can provide an itemized superbill to submit to the insurance company. By submitting your receipt, you may be able to recover a percentage of the cost you pay upfront (typically 60-80%) from your insurance company, depending on your "out of network" coverage.

    With Outlast Health and Performance, you will know exactly how much you are paying for each visit. You will never receive an unexpected bill from us months later.

  • Hybrid physical therapy means that we We are a hybrid clinic, meaning that we are only credentialed with specific insurance plans. We are credentialed with Medicare, which allows us to directly bill Medicare and secondary insurances.

    Other than Medicare, we are a self pay (out-of-network) clinic. Self pay physical therapy means that we are out of network with all insurance companies and do not directly bill through insurance (though you may be eligible for reimbursement directly from your insurance company). Our patients pay us directly each visit for their 1-on-1, personalized physical therapy session. This allows us to focus all of our attention on the patient and perform treatments to focus on patient goals without being dictated by insurance rules and regulations.

    We also accept all major debit/credit cards, HSA cards, FSA cards, cash, and check as forms of payment.

  • Our nation's healthcare system has been failing us for years. Health insurance companies in the United States are continually cutting reimbursement rates for physical therapy services and strictly regulating how clinicians treat patients.

    This decline in reimbursement forces most clinics to treat multiple patients each hour. It is common for physical therapists to double-book patients and see 3+ patients at the same time. I have witnessed clinics in the Baltimore area scheduling people in 15-minute and 20-minute increments, as well as double-booking. These clinics rotate patients in and use untrained assistants/techs (usually high school students) to complete treatments. You may spend 15 minutes or even no time at all with your assigned physical therapist on any given session. You will also likely be moved onto another providers schedule during your time there just to make room for more patients. Patients in this model do not receive the individualized care they need and often need to stay in physical therapy longer than they should have because it takes a long time to get better if the root cause of the problem is not properly addressed.

    If you have experienced the type of clinic that I mentioned above, I would like to apologize to you on behalf of our profession and healthcare system. You deserve better. This is why we provide cash-based physical therapy. We spend an entire hour with you every time you come into our office. You have our undivided attention for your visit. This leads to higher quality care and faster results. We typically see our patients once per week, which saves you valuable time as you do not have to leave work early or commute to our office three times per week.

    If you value your time and are seeking top-notch physical therapy that is individualized to your specific condition, then you are a great fit to work with us.

  • Below are the rates for our self pay services. If you have Medicare insurance, please contact us for specific questions related to any out-of-pocket physical therapy expenses.

    Physical Therapy

    1 Session: $249

    6 Session Plan: $1,374 ($229 per session)

    10 Session Plan: $1,990 ($199 per session)

    20 Session Plan: $3,580 ($179 per session)

    Outlast Maintenance Membership

    $199 / month

    Includes 1 physical therapy session per month and unlimited recovery studio access

    Functional Fitness

    Unlimited Membership (Annual Commitment): $149 / month

    Unlimited Membership (Month-to-Month): $169 / month

    2 Classes Per Week: $99 / month

    Drop-In Session: $25

    Fitness Onboarding Session: $99

    Personalized Exercise Program (Remote Programming)

    Monthly Programming: $199 / month

    Nutrition

    Nutrition Consultation: $99

    Nutrition Check-In Session: $49

    Lifestyle Nutrition Plan: $49 / month

    Performance Nutrition Plan: $199 / month

    Recovery Studio

    Unlimited Membership: $25 / month

  • Yes, we do accept HSA and FSA cards. We also accept all major debit/credit cards and cash as forms of payment.

  • Yes, and many times you will recover a percentage of the cost you pay upfront from the insurance company. We will supply you with a detailed receipt of payments for services (superbill) after each session. You should contact your insurance company to review your out-of-network benefits and get specific answers on what type of reimbursement to expect. We will do anything possible to assist you in recovering some of the cost from your insurance company.

  • Medicare clients will need a referral from a physician as required by their insurance agreement.

    For all others, no you do not need a referral. Maryland is a direct access state for physical therapy. This means that you do not need to see a physician and receive a referral prior to coming to see us.

    We prefer to work in coordination with other healthcare providers as a team. We will gladly reach out to your physician or other healthcare provider and maintain communication with them throughout your plan of care to be as thorough as possible.

  • We treat a wide variety of injuries and conditions, including:​

    • Muscle injuries

    • Tendon injuries

    • Ligament injuries

    • Bone injuries

    • Cartilage injuries

    • Cervical disc injuries

    • Lumbar disc injuries

    • Arthritis

    • Radiculopathies ("sciatica," "pinched nerves," etc.)

    • Pelvic pain and dysfunction

    • Headaches and migraines

    • Chronic pain

    • Deconditioning

    • Pre-operative

    • Post-operative

    • And more...

    If you are wondering if we are the right fit for you, contact us or schedule a discovery call and we will happily discuss how we can help you.

    In addition to treating the injuries and conditions listed above, we offer injury prevention and performance training services to keep you feeling well and moving to the best of your abilities.

  • Contact us to request your initial appointment.

    Online Form: Click here

    Phone: (410) 357-1529

    Email: info@outlasthealth.com

    If you are an existing client, you can book a follow-up online via our online booking portal.

    If you are looking to book a fitness class, click here or book on the Mindbody app.